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Frequently Asked Question!
Afroze Foods offers competitive payment terms for international trade, including Letter of Credit (L/C), Telegraphic Transfer (T/T), and Document Against Payment (D/P). We work with our customers to find a payment solution that suits their needs.
Yes, Afroze Foods offers customization options for our products to meet our customers’ specific requirements. We work closely with our customers to understand their needs and develop tailored solutions that meet their quality and packaging standards
Afroze Foods’ typical lead time varies depending on the product and destination. We strive to process and ship orders within 7-14 working days for existing products and 30-60 days for custom orders or production lead times.
Afroze Foods has a rigorous quality control process in place to ensure our products meet international standards. We conduct regular quality checks, adhere to HACCP and ISO guidelines, and work with certified suppliers to guarantee the quality of our products.
Afroze Foods has a streamlined logistics and shipping process in place to ensure timely and secure delivery of our products worldwide. We work with reputable freight forwarders, provide detailed shipping documentation, and offer cargo insurance to protect our customers’ investments.
Afroze Foods takes product complaints seriously and has a robust complaint handling process in place. If a customer reports an issue, we investigate promptly, take corrective action, and provide a resolution that meets our customer’s satisfaction.